Offer Rewards not coming in. Getting jerked around by Fyber Support.
I did the Europa Casino offer more than 10 days ago, and have not yet received the gem reward.
I contected Fyber, and after 2 proof requests that I sent as requested, I was told that it was proven and that they would contact the provider to finish the process and give the gems as requested. They also said this process would take 2-3 days.
That was 6 days ago, and I have not received anything, and subsequent communication attempts have just gone unanswered.
That "Offer" had an obligation to charge the account with 10€ which I did, so considering I actually have invested money on this, I would really like to get the reward gems for it.
If it helps, Fyber ticket number for this issue is: 2015071211059828
My in-game name is CODEOVERFLOW, connected to the google play on the email firstname.lastname@example.org
I already lost the 3x reward because it ended a few days ago, still sucks but I would like at least to get the normal amount at least.