Android Crashing - Loading and After Racing

[RR] Ryyst[RR] Ryyst AdministratorPosts: 3,814Registered Users, Administrator
Hey all,

We've seen an increase in reports about crashing after either loading (stuck on step 4 then crashing and getting the "Unfortunately Racing Rivals has stopped) or after racing (game shuts down)

We'd like your help in troubleshooting this. If you are experiencing any or both of these issues can you provide us with the following?

In game name:
Operating System Version (Often found in your device settings):
Google Play Services Version (Settings > apps > Google Play Services):
Frequency of occurance (all the time, most of the time, some times):

Which issue you are experiencing: (Crash at loading or Crash after racing)

Please reply with the info for only these two issues. Any other issues please post another thread or contact Customer Service.

Any posts not pertaining to these two issues may be deleted.
IGN: The Real {RR} Ryyst
Soon to be Ex-Carbonated Community Manager



  • jayant271081jayant271081 Posts: 4Registered Users
    Jayant 271081
    S 7edge
    Crash at loading
  • naaaaadnaaaaad Posts: 4Unregistered / Not Logged In, Registered Users
    edited March 12
    S7 edge
    Android 7.0
    Google play 10.2.98
    At start up loading screen

    Also the game crashes when i use the suggested upgrade box when ading parts to my car. Don't know if that's an issue for this thread or not.
    Post edited by naaaaad on
  • Roush SportRoush Sport Posts: 1,351Channel Moderator

    Jayant 271081

    S 7edge

    Crash at loading

    What is your android version, and your google play version? When / how often does the game crash?
  • kjphillipskjphillips Posts: 1Registered Users
    Ign Hand on my knob
    Galaxy s7
    Crashes at winners circle
  • TyreeMatthewTyreeMatthew Posts: 2Registered Users
    Name — X xTYREEx X
    Phone version 4.2
    Crash when loading up
  • TyreeMatthewTyreeMatthew Posts: 2Registered Users
    Ign. X xTYREEx X
    Phone version 4.4.2
    Google play service 10.2.98
    Phone name. HTC DISIRE
    Chash when loading up game
  • jormanjorman Posts: 2Registered Users
    phone v. 4.4.2
    samsung galaxy 4.4.2
    when i open the game ,say, unfortunately the game has stopped
    name on racing rivals;jorman12 signed in with facebook
  • jormanjorman Posts: 2Registered Users
    google play service 10.2.98
    crashed all the time
  • tillimlaytoresttillimlaytorest Posts: 12Registered Users
    crashed as all time
    samsung galaxy j2 5.1.1
  • fariezfariez Posts: 3Registered Users
    My game shuts down or crashes after a race or 2. And doesnt load evertime if i tap on it. It stops at 4 ish and shuts down or crashes.
    My phone : samsung galaxy j7 2016
    Android: marshamllow 6.0.1
  • sirpeymansirpeyman Posts: 1Registered Users
    Htc desire 616
    Google play service: 10.2.98
    Android version: 4.2.2
    Crash when i start game in stage 4 and after say: unfortunately Racing Rivals has stopped working
  • blackOne9850blackOne9850 Posts: 5Registered Users
    Ign jazz9850
    Samsung tab 4 t-235
    Android 5.1.1
    Stuck at step 4 then crashing and"unfortunately racing rivals has stop"
    Please help...i still need to claim 500 gem, turfing during rs re eventt...
  • SpeedTrappSpeedTrapp Posts: 119Registered Users
    Samsung Galaxy S7
    Android 6.0.1
    Google Play 10.2.98
    Crashes at the end of the race right at the finish line, every time I do a bet or pinks race.
  • rsxpwrrsxpwr Junior Member Posts: 53Registered Users
    edited March 10
    Samsung Galaxy S7
    Android 6.0.1
    Google Play 10.2.98
    Crashes sometimes at game loading and puts me back to my phone's home screen
    Had 4 crashes during pink races right at the finish line and puts me back to my phone's home screen
    Crashed one during a Drivers Challenge and put me back to my phone's home screen
  • WarrenSpringerWarrenSpringer Posts: 1Registered Users
    Samsung Galaxy S7 Edge
    Android 6.0.1
    Google play services 10.2.98
    Sometimes i get a game crashes during loading and puts me straight back to phone home screen
    Also i experienced game crashes during turf at the finish line of the race and it puts me straight back to my phone home screen
  • Gavrilo2168Gavrilo2168 Posts: 3Registered Users
    Ign: MrStealYoGirl1234
    Device: Samsung Galaxy Grand Prime
    OS: 5.1.1
    Google Play Services Version: 10.2.98
    Been happening to me since last tuesday,every time i open the game it gets to stage 4 and then just crashes.
  • Maliko122Maliko122 Posts: 1Registered Users
    Bluestacks and Blu Studio 6.0HD
    Android 5.1.1
    Google Play Services 10.2.98
    Happens on bluestacks when i open the game it loads to stage 4 and then crashes
  • ftp1000ftp1000 Posts: 5Registered Users
    Ign. Slow burner 69
    Device Galaxy Note 5
    Google Play services 10.2.98
    Shuts down at end of races..takes 3 or 4 times to get to load after it crashes.gets to loading garage and will crash again ..been happening since latest update
  • derrick113derrick113 Posts: 1Registered Users
    system version 6.0
    google play services:10.2.98
    all the time
    crash at loading
  • touches123touches123 Posts: 1Registered Users
    Ign: infinite 2000
    Device: blu dash 3.5 ll
    Android version: 4.4.2
    Google play services: 10.2.98
    Crashes when loaded at stage 3
  • icekidicekid Posts: 2Registered Users
    Ign icekid stennett
    Device samsung galaxy s4
    Google play service. 10.2.98
    game version 6.1.1
    Game crashes when installing upgrades and when loading
  • trapordietrapordie Posts: 1Registered Users
    Ign: X X TRAP OR DIE X X
    S7 EDGE
    Operation system: 6.0.1
    Gp services version: 10.2.98
    Crash after every single race please help me fixing my problem thank you.!
  • Kill switchKill switch Junior Member Posts: 4Registered Users
    In game name: and spades
    Device(s): s6
    Operating System Version: 6.0.1
    Google Play Services Version: 10.2.98
    Frequency of occurance: sometimes

    Which issue you are experiencing:Crash at startup, sometimes after races but mostly on Start up
  • roadblock97roadblock97 Posts: 3Registered Users
    Samsung galaxy prime
    Android version 5.1.1
    Crash at loading
  • andrewlee2512andrewlee2512 Posts: 1Registered Users
    Note2 samsung china made
    No google play .
  • Tavian660videoTavian660video Posts: 7Registered Users
    LG k7
    Crashing during loading
  • JamesBond007JamesBond007 Posts: 23Registered Users
    Google Play Services: 10.2.98
    IGN: J4M3S B0ND 007 (really can't remember if it has spaces or not)
    Device: Samsung Galaxy A5 2016
    OS: Marshmallow 6.0.1
    Frequency: Always
    Problem: Loading Step 4
  • AnonymousAnonymous Posts: 3,728Registered Users
    edited March 11
    IGN : ken Bl0ck (level 250 team desert dogs) 2 spaces between the names***
    Device: Samsung j5
    Android 5.1.1
    Google play 10.2.98
    Frequency : ALL THE GOD DAMN TIME!!!
    Problem: not loading pass step 4

    It's obvious this is an Android problem #justsaying
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  • AnonymousAnonymous Posts: 3,728Registered Users
    @blackOne9850 when u get the error leave it until u hear the RR music playing in the background, although u can't play it means your game has loaded and u would have gotten your 500gems and a paintable ford focus re, that's the best we can do right now which sux major balls
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  • bujubuju Posts: 1Registered Users
    Name : Drop nitro 2978 device: bush spiral b1 10.1"
    Android:6.0. Problem: not loading past step 4
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